Terms of service

OVERVIEW

Welcome to Britannia Gifts. Throughout this website, the terms “we”, “us”, and “our” refer to Britannia Gifts.

Britannia Gifts operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a smooth and curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site under your supervision.

To access certain features, you may be required to provide personal details such as your email address, billing information, and shipping details. You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or shared.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, actual colors and appearances may vary depending on your device settings.

We do not guarantee that product descriptions or images will perfectly match the final product received.

All product descriptions, availability, and pricing are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Britannia Gifts reserves the right to accept or decline any order at its discretion.

Orders are only confirmed after payment has been successfully processed.

Please review your order carefully before submitting, as cancellations may not be possible once processing begins.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICING AND BILLING

Prices are subject to change without notice. The final price will be shown at checkout and confirmed via email.

Prices may not include applicable taxes, shipping, or additional fees unless stated.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Once your order is handed over to the carrier, responsibility transfers to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, logos, and design—is the property of Britannia Gifts or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for the content, policies, or practices of third-party websites linked on our platform.

SECTION 9 – SHOPIFY RELATIONSHIP

Our store is powered by Shopify. However, all purchases are made directly with Britannia Gifts.

Shopify is not responsible for any transactions or issues related to purchases made through our store.

SECTION 10 – PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how your data is collected and used.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction or compensation. You agree that your submissions do not violate any rights or laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes, to harm others, or to interfere with the operation or security of the website.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time if you violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” without warranties of any kind, unless required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Britannia Gifts is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Britannia Gifts harmless from any claims resulting from your breach of these Terms or misuse of the Services.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services indicates acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Store Name: Britannia Gifts
Business Address: UNIT 2, 300 Vauxhall Bridge Rd, London SW1V 1AA, United Kingdom
Phone: +44 7760858897
Email: support@britanniagifts.uk

Customer Service Hours (GMT UTC+0):
Monday – Friday: 9:00 AM – 5:00 PM

Order Cut-Off Time:
5:00 PM (GMT UTC+0)